The retail and e-commerce industries are highly competitive, requiring businesses to manage inventory, sales, customer data, and supply chains efficiently. An Enterprise Resource Planning (ERP) system helps streamline operations, improve decision-making, and enhance customer experiences.
In this article, we’ll explore the best ERP solutions for retail and e-commerce businesses in 2024, comparing key features, pricing, and benefits.
Why Do Retail & E-Commerce Businesses Need an ERP System?
Retailers and online stores face challenges like:
Inventory management across multiple channels
Order fulfillment and logistics optimization
Customer relationship management (CRM)
Real-time sales analytics
Multi-channel integration (online, in-store, marketplaces)
An ERP system centralizes these functions, reducing errors and improving efficiency.
Top 7 ERP Systems for Retail & E-Commerce in 2024
1. SAP S/4HANA
✅ Best for: Large retailers and global e-commerce brands
🔹 Key Features:
AI-driven demand forecasting
Omnichannel retail management
Real-time inventory tracking
Integrated POS and e-commerce
💲 Pricing: Custom pricing (enterprise-level)
2. Oracle NetSuite
✅ Best for: Fast-growing e-commerce businesses
🔹 Key Features:
Unified CRM, inventory, and financial management
Built-in e-commerce tools (SuiteCommerce)
Automated order processing
Multi-currency & tax compliance
💲 Pricing: Starts at $999/month (subscription-based)
3. Microsoft Dynamics 365 Commerce
✅ Best for: Omnichannel retailers
🔹 Key Features:
Seamless integration with Microsoft products (Power BI, Azure)
AI-powered personalized shopping experiences
Unified in-store and online sales management
Fraud detection & security
💲 Pricing: From $180/user/month
4. Shopify Plus (ERP-like Features)
✅ Best for: Small to mid-sized e-commerce stores
🔹 Key Features:
Built-in payment & checkout solutions
Multi-channel selling (Amazon, Instagram, etc.)
Automated inventory syncing
Scalable for high-growth brands
💲 Pricing: Starts at $2,000/month
5. Odoo ERP
✅ Best for: Budget-friendly, customizable retail solutions
🔹 Key Features:
Open-source flexibility
POS, inventory, and CRM in one system
Integrates with WooCommerce, Magento, and eBay
Affordable for SMEs
💲 Pricing: Free (Community Edition), Paid plans from $24.90/month
6. Acumatica Cloud ERP
✅ Best for: Retailers needing strong financial management
🔹 Key Features:
Advanced retail analytics
Barcode & RFID inventory tracking
Subscription-based pricing (pay for what you use)
Mobile-friendly interface
💲 Pricing: Custom pricing (usage-based)
7. Brightpearl (by Sage)
✅ Best for: E-commerce-first retailers
🔹 Key Features:
Automated order & warehouse management
Built-in accounting & CRM
Integrates with Shopify, Amazon, and BigCommerce
Real-time reporting
💲 Pricing: Starts at $1,500/month